Terms and conditions

Terms and Conditions

1. Legal StatusThese Terms and Conditions ("Agreement") govern the use of PointsBet Casino's services by users located in Ontario, Canada. By accessing or using our website, mobile application, or any other online platform (collectively "Service"), you agree to be bound by this Agreement.

2. Registration and Login ProcessTo access our Service, you must register for an account with us. To do so, you will need to provide certain personal details and verify your email address and phone number. You may only have one account per user. We reserve the right to request additional documentation from time to time.

3. Games and Software ProvidersOur games are provided by third-party software providers, including but not limited to NetEnt, IGT, and Evolution Gaming. These games are licensed in various jurisdictions. The availability of certain games may vary depending on your jurisdiction.

4. Bonuses and PromotionsWe offer promotional offers from time to time, subject to the terms and conditions of such promotions. Bonus offers are non-transferable and can only be used by the recipient of such bonus. We reserve the right to cancel or modify any promotion at our sole discretion.

5. VIP and/or Loyalty ProgramOur loyalty program allows high-volume players to accumulate rewards points, which can be redeemed for bonus bets or free spins. The terms and conditions of our loyalty program are subject to change without notice.

6. Payment Methods and Banking TermsWe offer various payment methods, including but not limited to Interac e-Transfer, Visa/Mastercard, and PayPal. All transactions may be subject to fees or charges as determined by the relevant payment processor.

7. Key Terms and ConditionsOur Service is only available to users who are at least 19 years of age. We reserve the right to limit withdrawals based on provincial standards. You may set deposit limits for your account, but these limits can be overridden in certain circumstances.

8. Mobile and Technical FeaturesWe provide a mobile application that allows you to access our Service on-the-go. Our website is optimized for use with various mobile browsers.

9. Security and Fair PlayOur Services are protected by 128-bit SSL encryption. We have taken reasonable measures to ensure the fairness of our games, including but not limited to RNGs certified by Evolution Gaming and NetEnt. However, no system can be completely foolproof.

10. Responsible Gambling FeaturesWe encourage responsible gaming practices and provide tools such as deposit limits, time-outs, temporary/permanent self-exclusion, and session reminders.

11. Advantages and DisadvantagesBy using our Service, you acknowledge that there are certain risks associated with online gaming, including but not limited to the possibility of addiction or financial loss. We reserve the right to restrict access to our Service based on jurisdictional requirements.

12. General Casino InformationThese Terms and Conditions may be updated from time to time without notice. It is your responsibility to regularly review these terms to ensure compliance with any changes thereto.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising hereunder will be resolved through arbitration.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.